1. Information We Collect
We collect information you provide directly, such as name, email, phone number, and billing information when you create an account, purchase tickets, or list your business. We also collect usage data, device information, and location data when you interact with our platform.
2. How We Use Your Information
We use your information to process transactions, provide customer support, personalize your experience, send marketing communications (with your consent), and improve our services. We may also use data for analytics and fraud prevention.
3. Sharing Your Information
We share information with event organizers when you purchase tickets to their events, with payment processors to complete transactions, and with service providers who assist in operating our platform. We do not sell your personal information to third parties for marketing purposes.
4. Cookies and Tracking
We use cookies and similar technologies to remember your preferences, analyze traffic, and deliver targeted advertising. You can manage cookie preferences through your browser settings.
5. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us at help@mail.tastecleveland.net to exercise these rights.
7. Third-Party Services
Our platform integrates with third-party services including Stripe for payments, Google Analytics for analytics, and social media platforms. These services have their own privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy, contact us at help@mail.tastecleveland.net.
Effective Date: July 1, 2026